Privacy Policy

1. Introduction

NBITEX ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we handle, collect, process, and protect your personal data when you visit our website, use our mobile application, or use our digital asset trading services (collectively, the "Services").

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, date of birth, identity card numbers, passport information, and other data collected during KYC/AML onboarding.
• Contact Data: Email address, physical address, and telephone numbers.
• Financial Data: Bank account details, payment card details, and virtual currency addresses.
• Transaction Data: Details about payments to and from you, and other details of products and services you have purchased or traded using our Services.
• Technical Data: IP address, login data, browser type and version, time zone setting, location, and operating system attributes.

3. How We Use Your Information

We use your personal data for the following primary purposes:

• To register you as a new user and manage your account.
• To process your transactions and provide our Services to you.
• To carry out strict Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF) screening processes.
• To manage risk, detect, prevent, and mitigate fraud and other illegal activities.
• To notify you about changes to our Terms or Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

5. Disclosure of Your Personal Data

We may share your personal data with third parties in the following circumstances:

• Service Providers: We employ third-party companies worldwide to facilitate our Services, perform KYC/AML checks, process payments, and provide customer support.
• Legal Obligations: We may disclose user information to law enforcement agencies, regulatory authorities, or other third parties to comply with a legal obligation, court order, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

6. Data Security

We have implemented robust physical, electronic, and procedural safeguards to secure your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. This includes industry-standard encryption, multi-factor authentication, and restricted internal access. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law, we are required to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for a minimum period after they cease being customers.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction of processing, or data portability. To exercise any of these rights, please contact our support team.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us through our official support channels provided on our platform.